Packaging and Delivery
1 Supplier provides the whole machine warranty period for 36 months from the date of acceptance. The main configuration of the quality assurance period, please see above sheet. In the warranty period, during operation, if there is equipment failure or quality problem, the spplier should response within 24 hours or send service personnel to the buyer’s site within 48 hours. Also the supplier should provide free after-sales maintenance services, and related spare parts to problem solving.
2. In the 36 months warranty period, for the equipment design, manufacture, installation( buyer is normal users, the correct operation) , if safety accident occurs, the buyer shall have the right to investigate for the supplier’s responsibility.
3. After the 36 months warranty, if the equipment fails, the supplier shall timely respond to the repair, charging the cost of accessories and the corresponding labor costs.